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Privacy Policy

Hitec Metal Sdn Bhd (“we,” “our,” or “us”) values your privacy and is committed to protecting your data. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website.

1. Information We Collect

When you interact with our website, particularly through our contact form, we may collect and process the following types of personal data:
  • Personal Identification Information: Name, contact details (phone number, email address), and any other information you voluntarily provide to us.
  • Usage Data: Information about how you use our Site, including IP addresses, browser types, and browsing activities.
The information you provide is used solely for the following purposes:
  • To Communicate With You: To respond to inquiries, send appointment reminders, and provide updates about our services.
  • To Improve Our Services: To understand and analyze how you use our Site and services to enhance your experience.
  • For Administrative Purposes: To comply with legal obligations, conduct audits, and manage our business operations.
We may disclose your personal data in the following circumstances:
  • To Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as IT support and billing services.
  • For Legal Compliance: If required by law or in response to legal processes, such as court orders or subpoenas.
  • To Protect Our Rights: To enforce our terms of service and protect the rights, property, or safety of Hitec Metal, our clients, or others.
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Under the PDPA, you have the following rights regarding your personal data:
  • Access: You may request access to your personal data that we hold.
  • Correction: You can request correction of any inaccurate or incomplete personal data.
  • Deletion: You may request that we delete your personal data, subject to legal or regulatory requirements.
  • Objection: You may object to the processing of your personal data for direct marketing purposes.
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you interact with our Site and allow us to improve it. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the Site.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.
We reserve the right to update this Privacy Policy. Any changes will be reflected on this page with an updated revision date.
Last updated: 16 June, 2025
HITEC METAL - We design, build, and manage your project with our advanced pre-engineered building systems and products.
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